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How to capture feedback on quality of service rendered from clients?

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  • How to capture feedback on quality of service rendered from clients?

    My dept specializes in providing legal advice. There are about 7 members in my dept. Sometimes, our clients will respond with positive feedback, compliments on how we handled they're enquiry etc. What's the best way to collate and compile these comments so later they can form a basis for our annual assesments?

  • #2
    Tell your clients to give you money instead of compliments.

    Why must I feel like that..why must I chase the cat?

    "When I was young man I did some dumb things and the elders would talk to me. Sometimes I listened. Time went by and as I looked around...I was the elder".

    Mr. Rossie Freeman


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